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All Sales Final Policy

Thank you for shopping with Dreamalot. Please review our All Sales Final Policy which outlines our terms and conditions regarding returns, exchanges, and refunds.

1. Returns and Exchanges:

• Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the item received is defective or damaged upon arrival.
• Defective or damaged items must be reported to us within 7 days of receipt for a refund or exchange.

2. Refunds:

• Refunds will only be issued for defective or damaged items that are reported within the specified timeframe.
• Refunds will be processed via the original payment method within 14 days of receiving the returned item.

3. Exceptions:

• We reserve the right to make exceptions to this policy in certain circumstances, such as in compliance with UK consumer protection laws.

4. Non-Returnable Items:

• Certain items may not be eligible for return or exchange due to hygiene reasons or other restrictions. These items will be clearly marked as such at the time of purchase.

5. Defective Item:

• To request a refund or exchange for a defective or damaged item, please contact our customer service team at Dream.alot@hotmail.com with your order details and a description of the issue.

6. Legal Compliance:

• This policy complies with UK consumer protection laws, including the Consumer Rights Act 2015.

By completing your purchase, you agree to abide by the terms of our All Sales Final Policy. If you have any questions or concerns, please don't hesitate to contact us.

Dreamalot reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.